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Contact Us

Please email us if you have any questions, or concerns:


  • Once an order has been placed, it can not be canceled due to the process of fullfillment.
  • RoseMoon Jewelry has many manufacturers across the globe. Additionally, we offer free shipping on the majority of our products. Because of this, our shipping can take longer than the average package. This is to provide you with the best possible prices.

    US Shipping Time Estimates

    12-24 business days

    International Shipping Time Estimates

    24-49 business days

    *Please also consider anywhere from 5-7 days to process the order due to very large counts of daily orders.

  • WHOLESALE: Please email us to inquire about bulk orders, and wholesale orders.
  • If you send ROSEMOON the Wrong Shipping Address, and your items have been fulfilled and shipped, unfortunately we cannot intercept the package at that time, and will not be able to send another order to a different address.
  • Returned item will be issued 10% of purchase price for restocking Fees* and buyer will pay to send items back.
  • Tracking # will be emailed after 1-5 Business days
  • Once you order, we will send you deals, product releases, and more through Email & or text to keep you informed and a part of the ROSEMOON Family!